Since 12/2020 the entire system has began having excessive technical issues. BUT I do send new clients a guide with screen shots of what to expect to make it as easy as possible. It seems fairly easy for my clients to set up and access on a weekly basis. I guess they are trying but I don't see any thing getting fixed and working for the longterm. The response to my issues have varied from its consumer issue, to I am wondering why, or can I come into your appointment and check out the issues (SO INAPPROPRIATE!!!!), to well just switch to Chrome and it will be fine. There have been a couple of times that I've had trouble connecting with my clients however, the technical staff is exceptional and easily was able to fix the problem. It's easy to send out the invitations the evening before their appointment to join at a certain time and it also reminds the client of their appointment. My clients love it, especially because it is easy to use. It's very user friendly and provides a secure network for both messaging and video conferencing. After researching several other platforms, I choose VSee and have been so glad that I did.
I knew I wanted a program that was HIPAA compliant and had heard of VSee in a continuing education workshop I had taken several years ago. PROSĭuring the pandemic I began doing telemental health. Even though I am back in my office about half of the time, I still plan to use VSee for the remainder of my appointments. Clients have also taken a break at their work to come online for their appointment. Many of my clients love that they no longer have to drive to my office, which saves them time by not having to travel. Thanks for the chance to provide feedback.ĭuring the pandemic, I have been just as busy as I was before because my appointments are now virtual. This would be a great option for VSEE as well. Clients also like how zoom offers a video background to provide more privacy. Please consider this for future sessions. Many of my clients have youtube channels, as do I where we create and want to share videos. It would be so incredibly helpful for VSEE to work on allowing videos to be heard. VSEE only allows audio output from the client and the provider. Further, the client is unable to hear the audio from the video. However, the shared screen view is tiny and the client can not read the worksheets or hardly see the videos I am showing. I like that I can share my screen and the client can too. I also like to share educational psychology videos like Ted Talks and videos on Class dojo on emotional coping.
My teen and child clients like to share music videos. Clients like to be able to go back to VSEE messages, which can be viewed on the VSEE app, but are not available after the web based telehealth sessions.
Vsee images software#
My long term clients have shared that the VSEE app was easier than the web based software that I purchased. My clients have a hard time with the onboarding. You all are amazing and so helpful to me and my clients! CONS I appreciate all you all do to help me provide telehealth to so many during this pandemic. I value that this VSEE software is HIPAA compliant. I often have to call a client back at least once, due to the client not having audio.
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